{"id":5125,"date":"2024-11-07T03:54:15","date_gmt":"2024-11-07T03:54:15","guid":{"rendered":"https:\/\/draftsolutions.com.br\/?page_id=5125"},"modified":"2025-03-20T13:25:35","modified_gmt":"2025-03-20T13:25:35","slug":"sac","status":"publish","type":"page","link":"https:\/\/draftsolutions.com.br\/en\/sac\/","title":{"rendered":"Customer Service (CS)"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5125\" class=\"elementor elementor-5125\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af0330f e-flex e-con-boxed e-con e-parent\" data-id=\"af0330f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0cbc0c5 e-con-full e-flex e-con e-child\" data-id=\"0cbc0c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8a1fed elementor-widget elementor-widget-tx_heading elh-el tx_heading\" data-id=\"c8a1fed\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;design_style&quot;:&quot;style_1&quot;}\" data-widget_type=\"tx_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"services-title-wrap tx-heading-section\">\r\n        <h5 class=\"fti-subtitle-4 tx-subTitle\">Customer Service (CS)<\/h5>\r\n    <h2 class=\"tx-title fti-section-title-4 fti-split-text fti-split-in-right-4\">Customer Service<\/h2>    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8a45a1 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c8a45a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Welcome to the Draft Solutions SAC page.<\/p><p>This is your channel for feedback, complaints, or project-related inquiries.<\/p><p>Our team is ready to provide rapid assistance and solutions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff6c724 e-flex e-con-boxed e-con e-parent\" data-id=\"ff6c724\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6cbf0fc e-flex e-con-boxed e-con e-child\" data-id=\"6cbf0fc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-474b398 e-con-full e-flex e-con e-child\" data-id=\"474b398\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-47e528d e-con-full e-flex e-con e-child\" data-id=\"47e528d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd77f77 elementor-widget elementor-widget-heading\" data-id=\"bd77f77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-deb0008 elementor-button-align-center elementor-widget elementor-widget-form\" data-id=\"deb0008\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" aria-label=\"New Form\" action=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"5125\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"deb0008\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"SAC - Draft Solutions\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"5125\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFirst Name*\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_3290058 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_3290058\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tLast Name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_3290058]\" id=\"form-field-field_3290058\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_eabe55f elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_eabe55f\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tJob Title*\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_eabe55f]\" id=\"form-field-field_eabe55f\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_620b997 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_620b997\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCompany\/Client\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_620b997]\" id=\"form-field-field_620b997\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail*\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_556d8c1 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_556d8c1\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPhone*\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_556d8c1]\" id=\"form-field-field_556d8c1\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_9014afa elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9014afa\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tReason for Contact\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before\">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_9014afa]\" id=\"form-field-field_9014afa\" class=\"elementor-field-textual elementor-size-sm\">\n\t\t\t\t\t\t\t\t\t<option value=\"Elogio\">Compliment<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Reclama\u00e7\u00e3o\">Complaint<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Sugest\u00e3o\">Suggestion<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Andamento do Projeto\">Project Status\/Progress<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhat is happening with your project or venture?*\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"8\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-field_f7d2e1c elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_f7d2e1c\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWould you like a follow-up regarding this matter?*\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup\"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"N\u00e3o quero retorno, s\u00f3 queria informar mesmo\" id=\"form-field-field_f7d2e1c-0\" name=\"form_fields[field_f7d2e1c][]\"> <label for=\"form-field-field_f7d2e1c-0\">No follow-up required, I only wish to provide information<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"E-mail\" id=\"form-field-field_f7d2e1c-1\" name=\"form_fields[field_f7d2e1c][]\"> <label for=\"form-field-field_f7d2e1c-1\">Email<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Whatsapp\" id=\"form-field-field_f7d2e1c-2\" name=\"form_fields[field_f7d2e1c][]\"> <label for=\"form-field-field_f7d2e1c-2\">Whatsapp<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Liga\u00e7\u00e3o\" id=\"form-field-field_f7d2e1c-3\" name=\"form_fields[field_f7d2e1c][]\"> <label for=\"form-field-field_f7d2e1c-3\">Phone Call<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Visita\" id=\"form-field-field_f7d2e1c-4\" name=\"form_fields[field_f7d2e1c][]\"> <label for=\"form-field-field_f7d2e1c-4\">In-person Visit<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23.707\" height=\"11.811\" viewbox=\"0 0 23.707 11.811\"><g id=\"arrow-subscrever\" transform=\"translate(0 0.354)\"><path id=\"Caminho_185\" data-name=\"Caminho 185\" d=\"M0,0H23\" transform=\"translate(0 5.552)\" fill=\"#fff\" stroke=\"#fff\" stroke-width=\"1\"><\/path><path id=\"Caminho_80\" data-name=\"Caminho 80\" d=\"M11.1,5.552,5.552,0,0,5.552\" transform=\"translate(23) rotate(90)\" fill=\"none\" stroke=\"#fff\" stroke-width=\"1\"><\/path><\/g><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-93f41f8 e-flex e-con-boxed e-con e-parent\" data-id=\"93f41f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1234d76 e-con-full e-flex e-con e-child\" data-id=\"1234d76\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d45e58a elementor-widget elementor-widget-tx_heading elh-el tx_heading\" data-id=\"d45e58a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;design_style&quot;:&quot;style_1&quot;}\" data-widget_type=\"tx_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"services-title-wrap tx-heading-section\">\r\n        <h5 class=\"fti-subtitle-4 tx-subTitle\">Talk to Sales<\/h5>\r\n    <h2 class=\"tx-title fti-section-title-4 fti-split-text fti-split-in-right-4\">Business Development Team<\/h2>    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3644c0 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c3644c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Need a solution for your project or enterprise? Email us at:<br> <a href=\"mailto:comercial@draftsolutions.com.br\"><strong>comercial@draftsolutions.com.br<\/strong><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>SAC Servi\u00e7o de Atendimento ao Cliente Bem-vindo \u00e0 p\u00e1gina de SAC da Draft Solutions. Aqui, voc\u00ea pode questionar, enviar elogios ou reclama\u00e7\u00f5es sobre projetos em andamento e ter a certeza de que sua voz ser\u00e1 ouvida. Nossa equipe est\u00e1 comprometida em fornecer um atendimento excepcional e solu\u00e7\u00f5es r\u00e1pidas para todas as suas preocupa\u00e7\u00f5es. Preencha as [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-5125","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/draftsolutions.com.br\/en\/wp-json\/wp\/v2\/pages\/5125","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/draftsolutions.com.br\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/draftsolutions.com.br\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/draftsolutions.com.br\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/draftsolutions.com.br\/en\/wp-json\/wp\/v2\/comments?post=5125"}],"version-history":[{"count":14,"href":"https:\/\/draftsolutions.com.br\/en\/wp-json\/wp\/v2\/pages\/5125\/revisions"}],"predecessor-version":[{"id":5909,"href":"https:\/\/draftsolutions.com.br\/en\/wp-json\/wp\/v2\/pages\/5125\/revisions\/5909"}],"wp:attachment":[{"href":"https:\/\/draftsolutions.com.br\/en\/wp-json\/wp\/v2\/media?parent=5125"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}